Effective Date: 23/09/2025
Website: www.energycandlesguide.com
Company: Energy Candles

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase our digital products, or interact with our services.

2. Information We Collect

When you interact with our website, we may collect:

• Personal Information: name, email address, billing address, payment details.

• Transaction Data: details of purchases you make on our website.

• Technical Data: IP address, browser type, cookies, and analytics data.

• Marketing Preferences: your choices regarding email communications.

3. How We Use Your Information

We use your personal data for:

• Processing and delivering your orders.

• Sending order confirmations and digital downloads.

• Providing customer support.

• Improving our website, products, and user experience.

• Sending promotional emails (only if you have opted in).

4. Payment Processing

All payments are processed securely through Stripe or PayPal. We do not store your credit card details on our servers.

5. Cookies

Our website uses cookies to improve your browsing experience, track website traffic, and analyze performance.

• Essential cookies: required for checkout and account functions.

• Analytics/marketing cookies: only used if you consent (e.g. Google Analytics, Meta Pixel).

You can manage or disable cookies through your browser settings.

6. Data Sharing

We do not sell or rent your personal data. We may share your information with:

• Service providers (payment processors, email platforms).

• Legal authorities if required by law.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights (GDPR/CCPA)

You have the right to:

• Access the data we hold about you.

• Request correction or deletion of your data.

• Opt out of marketing communications.

• Withdraw consent to cookies or email subscriptions.

To exercise your rights, contact us at: info@energycandlesguide.com

9. Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@energycandlesguide.com